2024 ENERGY EFFICIENCY ASSISTANCE PROGRAM

The 2024 Energy Efficiency Assistance (EAA) Program provides services to DTE customers who have low to moderate income (customers cannot exceed 200% of the federal poverty level or 80% of the HUD Area Median Income level).

Households can receive assistance for the following measures, including: air sealing, insulation, windows/doors, heating and cooling tune-ups, heating and cooling system replacements, water heating, lighting, appliances, plug loads, and water conservation.

Overview of the DTE Energy Efficiency Assistance (EEA) Program

The DTE Energy Efficiency Assistance (EEA) Program provides rebates to participating Partner Organizations to install energy efficiency measures in the homes of qualifying DTE customers at no cost to you. DTE EEA Program rebates are available on a first-come, first-served basis and Program funding may be limited. Income eligibility does not guarantee participation in the DTE Energy Efficiency Assistance Program.

NW Goldberg Cares is responsible for guiding you through the following steps:

  1. Complete DTE EEA Customer Validation Form
    Customers interested in participating in the EEA Program must have an active DTE electric and/or natural gas account. You will need to complete and sign the DTE EEA Program Customer Validation Form and provide required Program income qualification documents. If you rent your home, a signed DTE EEA Program Landlord Agreement Form will also be required.

  2. Determine Program Eligibility
    Your Partner Organization will verify income and determine if you are eligible to participate in the EEA Program.

  3. Identify Potential EEA Measures and Perform Whole-Home Assessment (if applicable)
    Your Partner Organization will work with you to identify a full list of potential DTE EEA Program energy efficiency measures for which you may qualify. This step may also include a whole-home energy efficiency assessment performed by your Partner Organization, an authorized EEA contractor, or the EEA Program Team.

  4. Request Approved Validations for Identified EEA Measures
    Your Partner Organization will submit a project validation request to the EEA Program Team on your behalf. The EEA Program Team will provide notification of all approved and/or denied measure validations to your Partner Organization within 1–2 business days. Approved validations shall remain active for 45-days.

  5. Schedule EEA Measure Installations
    Your Partner Organization will assign an authorized EEA contractor to complete the approved EEA measure installations in your home. You may be assigned multiple contractors if your home has been approved for multiple EEA measures. An assigned contractor(s) will contact you to schedule the installation and installations may take 6–8 weeks to schedule and complete. Contact your Partner Organization if you do not hear from your assigned contractor(s).

  6. Complete EEA Measure Installation
    Your Partner Organization is responsible for ensuring EEA projects are complete prior the validation expiration dates. EEA measure installations may take up to 6–8 weeks to schedule and complete. If any issues arise with your assigned contractor, please contact your Partner Organization to assist with resolving the issue. Upon completion of the project, your assigned contractor will have you sign an EEA Certificate of Completion Form.

  7. EEA Rebate Application and Payment
    Upon completion of the project, your assigned contractor will have you sign an EEA Certificate of Completion Form, which they will provide to your Partner Organization, along with all the required EEA Program project documentation and before and after photos necessary to submit the EEA Rebate Application. Your Partner Organization will submit the EEA Rebate Application on your behalf and provide the payment to the assigned contractor upon receipt of payment.

  8. Post-Installation Field Inspections (if applicable)
    DTE reserves the right to perform quality inspections and audit submitted documentation for any projects provided an EEA Program rebate. Your home may subject to a post-installation field inspection, and if selected, a representative of the DTE EEA Program Team will contact you to schedule the appointment. Your Partner Organization is also subject to review of EEA project documentation required to be kept on file.

To start the process, please fill out the Customer Intake Form below.